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Questions?

Don't see your question below?  

Feel free to text or email us, and we will be happy to answer any questions you have!

Answers...

Do You Accept Insurance?

---We only accept referrals from the Community Care Network for authorized Military Veterans.  For eligibility, please refer to: 

https://www.va.gov/resources/eligibility-for-community-care-outside-va/ 

For more information, please email us at texasmassagehealth@gmail.com.

Can I schedule lymphatic drainage before my vacation to look less bloated?

---No. We do not offer manual lymphatic drainage as a pre-vacation slimming, detoxification, or cosmetic debloating treatment. Although some people may notice a temporary reduction in fluid-related puffiness, results are not guaranteed, do not represent fat loss, and cannot prevent fluid retention from occurring later.

Our MLD appointments are reserved for post-surgical recovery, oncology-related lymphatic concerns, lymphedema management, and other clinically appropriate needs.

Do You Have Physical Gift Cards?

---Yes!  Please text or email us for more information.

Gift Cards from Highland Village Massage and Bodywork...Do You Still Accept Them?

---Yes, we still accept all gift cards previously purchased from Highland Village Massage and Bodywork.  Feel free to verify by texting (682) 230-5446.

I Can't Schedule An Appointment Same Day or This Week....? 

---If you cannot find an appointment, that means I am booked.  Please look further out.  Calling will not result in a an appointment.  There is an option on the booking site to add yourself to the Waitlist.  If availability opens up, you will be notified.  

What Forms of Payment Do You Accept? 

---We accept all major credit cards, FSA and HSA cards, and of course cash.  

Late Arrival to Appointment - Will My Time Be Shortened?

---Yes!  Your appointment will be shortened by whatever time you are late by.  If you are going to be more than 15 minutes late, it is recommended you reschedule your appointment.

Can You Perform Lymphatic Drainage of the Face? 

---Yes, we can perform lymphatic drainage of the face.  However, we do not perform services for post-surgical facelifts.  If you have drains or open wounds in or around the facial area, we cannot help you.

What is Your Zero Tolerance Policy?

---We maintain a Zero Tolerance Policy.  All clients upon scheduling must acknowledge and agree that massage is entirely therapeutic and non-sexual in nature; and that any illicit or sexually suggestive remarks, advances, or inappropriate touching made by clients will result in immediate termination of their session, a report being given to the local police department, and getting fired as a client.  No exceptions or warnings will be given. 

https://www.respectmassage.com/

Formerly Highland Village Massage and Bodywork

Texas Massage Health and Recovery is the next evolution of Highland Village Massage and Bodywork. The same therapist, same clinical approach, and same commitment to individualized care continue under a name that better reflects our focus.

© 2026 Texas Massage Health and Recovery PLLC  

(TDLR License # ME10798)

Kelly Balchus, LMT (MT130512)

1011 Surrey Ln Bldg 200, Flower Mound, Texas 75022

INSIDE Surrey Ranch Executive Suites

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